CAP TODAY Pathology/Laboratory Medicine/Laboratory Management
March 2014—The Center for Phlebotomy Education will conduct intensive three-day seminars in Indianapolis and San Francisco for those who train or manage phlebotomists. The event will provide strategies to help attendees reduce expenses by cultivating satisfied, long-term employees; cut costs through process improvement; nurture professionalism and responsibility among specimen-collection personnel; implement different learning styles to maximize teaching; and mentor students and new staff.
Sessions will be conducted by a faculty of speakers from the Center for Phlebotomy Education, including the center’s program administrator Catherine Ernst, RN, PBT(ASCP), program coordinator Lisa Steinam, PBT(ASCP), and executive director Dennis J. Ernst, MT(ASCP).