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Epic, EpicCare Link

Epic, EpicCare Link

Laboratory-provider links software, April 2017

Contact Information

Melissa Hunter
1979 Milky Way
Verona, WI 53593

Name of laboratory-provider links (LPL) software EpicCare Link
Configuration of LPL software dedicated module for Epic’s LIS and EHR
• Software modifications or enhancements required on host LIS to interface none
• Percentage of LPL software customers who use another company's LIS 67%
Year company began selling LPL software/Most recent LPL software installation* 2001/February 2017
Last major release or update of featured LPL software November 2016 (Epic 2017)
No. of U.S. host or central labs using software clinically/No. of international host installs 295 organizations (labs not tracked)/0
• No. of U.S. host labs that electronically transfer orders from physician or other client system, through LPL software, into LIS in host lab
No. of contracts for host labs signed between January 2016–January 2017 not tracked
No. of U.S. satellite or client location installations not tracked
No. of employees in entire company 9,500
Provide list of client sites to potential customers on request yes (a complete list with no restrictions regarding its use)
Ave. time to install, build files, train staff in physician offices/Other provider institutions** 1 day/2 days
Human languages (other than English) supported by system Danish, Dutch, Finnish
How demographics and billing information are transferred from EMR or physician office or clinic practice management system to LPL system in real time
Tools for facilitating data transfer from EMR or other provider system to LPL system use only software tools from Epic
How results are returned to physician offices or to other provider institutions** block of text, PDF, discrete data elements, images or graphs as TIFF or JPEG
Data interface standards operational HL7 2.x
System supports LOINC for identifying lab result database elements yes
Where patient test data are stored central LPL system
• Order entry
- Medicare compliance checking using carrier-specific rules installed
- Advanced beneficiary notice printed if medical necessity criteria not met installed
- Local medical review policies can be viewed installed
- Automatic routing of order to different labs or hospitals according to payer rules installed
- Printing of lab’s requisitions/Printing of requisitions for other lab providers installed/installed
- Duplicate order checking installed
- Physician office-specific panels installed
- Orders can incorporate multiple specimens or parts in a single accession installed
- Software permits requests to run tests with specific test kits
- Physician office can electronically order supplies from host lab installed
- Automatic handling of scheduled or standing orders installed
• Printing of barcoded specimen labels/2D barcode on printed requisition installed/installed
• Software adapted for use in phlebotomy or collection stations installed
• Result receipt
- Stored as a block of text installed
- All items (result, reference range, units, etc.) stored as discrete data elements installed
- Automatic parsing of report pages to extract results not available
- Inquiry mode that allows physician office to check specimen status with host installed
• Reporting
- In exact format received from host lab/Cumulative installed/installed
- Integration of host and physician office lab results installed
- Display of new results for patient and/or clinic installed
- Remote access available to on-call physicians installed
- Unattended printing of reports installed
- Display current report with historical data on same screen installed
- Graph historical results with current results for trend analysis installed
• Physician can electronically sign reports to confirm review installed
• Physician can compose and send secure electronic messages to patients via email installed
• Physician can compose and send secure electronic messages to patients via PHR installed
• User-defined, rule-based system installed
• Alerts in physician office module installed
• Electronic transfer of data to another physician office via email (not encrypted) not available
• Electronic transfer of data to another physician office via encrypted email not available
• Electronic transfer of data to another phys. office via Web reference or pointer to website installed
• Electronic transfer of data to another physician office via fax not available
• Physician office can send requests for specimen pickup or courier service to host lab installed
• Financial
- Billing, collections, accounts receivable installed
- Electronic claims transfer/Interfaces to billing systems installed/installed
• Electronic medical record interface installed
• Interfaces to physician office lab instruments installed
• Entry of physician office lab results with edit checks not available
User group that meets on an established schedule yes (meets in person and via webinar and conference call)
Client receives copy of source code yes
LPL software functionality provided via ASP or cloud-based data center available as a local server or an ASP or cloud-based product (client’s option)
System cost: one-time or initial charges/Monthly subscription fees
• Basis for increasing fees as additional referring sites are added
• Situations where fees increase with additional services
System priced on a cost-per-transaction basis no
Distinguishing product or company features (supplied by vendor) • fully integrated solution for the lab’s outreach operation that generates instrument-ready barcodes • iPad/tablet-friendly mode for clinician order entry • downloadable mobile apps for result delivery and critical acknowledgement to iPhone, iPad, and Android devices
*based on February 2017 survey deadline
**provider institution=hospital, surgery center, other nonphysician office site
Note: a dash in lieu of an answer means company did not answer question or question is not applicable
Tabulation does not represent an endorsement by the College of American Pathologists.