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Computer Service and Support, Avalon (LIS, 2018)

Computer Service and Support, Avalon (LIS, 2018)

Laboratory information systems, November 2018

Contact Information

Computer Service and Support
Melanie Burdhimo
mburdhimo@csslis.com
Linwood, NJ
609-653-6444


Name of laboratory information system Avalon
First ever*/Most recent LIS installation (based on August 2018 survey deadline) 1980/May 2018
Total No. of contracts for sites operating LIS
No. of sales of LIS between August 2017–August 2018 9
Total No. of sites operating LIS (U.S. hospitals/U.S. independent labs/U.S. clinics or group practices/U.S. public health labs/other U.S. sites/foreign sites) 129 (0/126/0/0/0/3)
• Types/Locations of foreign installations —/United Arab Emirates, Canada
No. of LIS installations between August 2017–August 2018 9
Percentage of high-volume** sites installed/Low-volume*** sites installed 35%/65%
Percentage of sites where company has no other software installed 10%
Foreign countries where company actively markets LIS none
Provide list of installed client sites to potential customers on request yes (partial list of comparable sites)
Clients restricted from sharing their experience with company or LIS no
No. of employees in entire company 16
• No. of employees dedicated to LIS development, installation, and support 8
Range in No. of user workstations in sites operating LIS 2–100+ (average, 18)
Central hardware or service type IBM RS/6000 Power Servers
How central server failure is handled manual intervention necessary to restore operation or system continues uninterrupted (user’s option)
Programming language(s) Java, PHP, C++, AIX, Linux, MySQL
Operating system(s) AIX, Linux
Databases and tools MySQL
System includes full transaction logging
Languages (other than English) offered on system
Features/modules incorporated in product:
• Chemistry/Hematology installed at client sites/installed at client sites
• Bar-coded collection labels installed at client sites
• Microbiology/Public health microbiology installed at client sites/available but not installed
• Blood bank donor/Blood bank transfusion not available/not available
• Surgical pathology/Cytology available but not installed/not available
• Molecular pathology/Cytogenetics/Flow cytometry not available/not available/not available
• EHR interface for admission/discharge/transfer (ADT) installed at client sites
• EHR interface for order entry/EHR interface for results reporting installed at client sites/installed at client sites
• EHR interface for packaging results into PDF format installed at client sites
• EHR interface for packaging results into CDA1 format/CDA2 format installed at client sites/installed at client sites
• Ad hoc reporting/Rules-based system installed at client sites/installed at client sites
• Management and statistical reporting installed at client sites
• Connection to provider offices/Commercial lab functionality installed at client sites/installed at client sites
• Compliance checking
• Billing and accounts receivable installed at client sites
• Materials management and inventory installed at client sites
• Test partition/Remote faxing or printing installed at client sites/installed at client sites
• HIPAA-standard transaction formats installed at client sites
• Web-based remote inquiry of reports/Web access for order entry installed at client sites/installed at client sites
• Specimen management and tracking installed at client sites
• Compliance and quality assurance tools
• Environmental health/Business analytics not available/installed at client sites
• Reference lab interface for orders, results return, status return installed at client sites
LIS can report lab data that is focus of meaningful use guidelines to public health agencies via automated electronic transmission using specified formats**** for:
• Microbiology data (culture and sensitivity) yes
• Other reportable diseases (blood lead, immunology, etc.) yes
• Tumor diagnosis and case data to regional cancer registry***** no
LIS provides database flag or field to set time parameters for retaining test results online without being archived?
• How test results retained online are made available
Lab automation systems or workcells to which LIS has a direct interface Beckman Coulter, Siemens, Roche Diagnostics, Abbott Diagnostics
LIS allows third-party updates of tables and rules no
LIS allows for image capture, display, reporting yes
LIS provides indexed field in each test definition for LOINC code yes
Provide LOINC dictionary for each new installation no
LIS supports use of SNOMED CT yes
Use of third-party middleware for LIS–instrument interfaces no (interface directly)
Provide LIS clients with company's own positive patient ID software to identify patients and blood specimens collected at bedside no
• LIS interfaces to third-party positive patient ID software used at bedside
Source code/User group that meets on established schedule escrow/no
Methods by which users can tailor LIS in their own setting ad hoc query tools, user-defined interfaces, dictionary settings, access to SQL database
Standard software maintenance fee covers periodic updates to LIS yes
Fee for software modifications to comply with federal regulations and laws standard (no charge)
LIS functionality available via ASP or cloud-based data center available as a local server or an ASP or cloud-based product (client’s option)
Cost for smallest existing LIS install (includes hardware, software, install, training) $25,000 (annual maintenance fee, $4,000)
Cost for largest existing LIS install (includes hardware, software, install, training) $265,000 (annual maintenance fee, $42,000)
Distinguishing product features (supplied by company) • ease of use and training • ease of integration with other products • ease of access to database for internal use
*any brand or model
**generate >500,000 billed tests annually, or >200 bed hospitals, or >500 requisitions per day
***generate < 500,000 billed tests annually, or < 200 bed hospitals, or < 500 requisitions per day
****HL7 2.5.1, LOINC, SNOMED, etc.
*****using NAACCR Pathology Laboratory Electronic Reporting, vol. V, version 4.0, April 2011 ed.
Note: a dash as an answer means company did not respond or question is not applicable
All information is supplied by the companies listed. The tabulation does not represent an endorsement by the CAP.