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Computer Service and Support, Avalon (LIS 2017)

Computer Service and Support, Avalon (LIS 2017)

Laboratory information systems, November 2017

Contact Information

Computer Service and Support
M. Burdhimo
2106 New Rd., Suites E6 & 7
Linwood, NJ 08221

Name of laboratory information system Avalon
First ever*/Most recent LIS installation (based on September 2017 survey deadline) 1980/August 2017
Last major release or update of featured LIS February 2017 (version 2.5)
Total No. of contracts for sites operating LIS
No. of sales of LIS between August 2016–August 2017 5 (independent labs)
Total No. of sites operating LIS/No. of those sites that are outside U.S. 120/3 (United Arab Emirates, Canada)
No. of LIS installations between August 2016–August 2017 5
Percentage of sites where company has no other software installed 30%
Percentage of high-volume** sites installed/Low-volume*** sites installed 35%/65%
Provide list of installed client sites to potential customers on request yes (partial list of comparable sites)
Clients restricted from sharing their experience with company or LIS no
No. of employees in entire company 16
• No. of employees dedicated to LIS development, installation, and support 8
Range in No. of user workstations in sites operating LIS 2–100+ (average, 18)
Central hardware or service type IBM RS/6000 power servers
How central server failure is handled manual intervention necessary to restore operation or system continues uninterrupted (user’s option)
Programming language(s) Java, PHP, C++
Operating system(s) AIX, Linux
Databases and tools MySQL
System includes full transaction logging yes
Languages (other than English) offered on system
Features/modules incorporated in product:
• Chemistry and hematology/Bar-coded collection labels installed/installed
• Microbiology/Public health microbiology installed/available but not installed
• Blood bank donor/Blood bank transfusion not available/not available
• Surgical pathology/Cytology installed/not available
• Molecular pathology/Cytogenetics not available/not available
• Flow cytometry not available
• EHR interface for admission/discharge/transfer (ADT) installed
• EHR interface for order entry/EHR interface for results reporting installed/installed
• EHR interface for packaging results into PDF format installed
• EHR interface for packaging results into CDA1 format/CDA2 format installed/installed
• Ad hoc reporting/Rules-based system installed/installed
• Management and statistical reporting installed
• Connection to provider offices installed
• Commercial laboratory functionality installed
• Compliance checking
• Billing and accounts receivable installed
• Materials management and inventory installed
• Test partition/Remote faxing or printing installed/installed
• HIPAA-standard transaction formats installed
• Web-based remote inquiry of reports/Web access for order entry installed/installed
• Specimen management and tracking installed
• Compliance and quality assurance tools installed
• Environmental health not available
• Business analytics installed
• Reference lab interface for orders, results return, status return installed
LIS can report lab data that is focus of meaningful use guidelines to public health agencies via automated electronic transmission using specified formats**** for:
• Microbiology data (culture and sensitivity) yes
• Other reportable diseases (blood lead, immunology, etc.) yes
• Tumor diagnosis and case data to regional cancer registry***** no
Other lab-related IT vendors’ systems to which LIS has an interface GE Healthcare, McKesson, SCC Soft Computer, Telcor, eClinicalWorks, MediSoft, Athena, Orchard, NextGen, Practice Fusion, Epic, Allscripts, others
Lab automation systems or workcells to which LIS can interface Beckman Coulter, Siemens, Ortho Clinical Diagnostics, Labotix Automation, Thermo Scientific, Olympus America, Roche Diagnostics, Abbott Diagnostics
LIS allows third-party updates of tables and rules no
LIS allows for image capture, display, reporting yes
LIS provides indexed field in each test definition for LOINC code yes
Provide LOINC dictionary for each new installation no
LIS supports use of SNOMED CT yes
Use third-party middleware for LIS-instrument interfaces no (interface directly)
Percentage of LIS clients that use positive patient ID systems to identify patients and blood specimens collected at bedside 98%
Source code/User group that meets on established schedule escrow/no
Methods by which users can tailor LIS in their own setting ad hoc query tools, user-defined interfaces, dictionary settings, access to SQL database
Standard software maintenance fee covers periodic updates to LIS yes
Fee for software modifications to comply with federal regulations and laws standard (no charge)
LIS functionality available via ASP or cloud-based data center available as either a local server or an ASP or cloud-based product (client’s option)
Cost for smallest existing LIS install (includes hardware, software, install, training) $25,000 (annual maintenance fee, $4,000)
Cost for largest existing LIS install (includes hardware, software, install, training) $200,000 (annual maintenance fee, $40,000)
Distinguishing product features (supplied by company) • ease of use and training • ease of integration with other products • ease of access to database for internal use
*any system or model
**generate >500,000 billed tests annually, or >200 bed hospitals, or >500 requisitions per day
***generate >500,000 billed tests annually, or >200 bed hospitals, or >500 requisitions per day
****HL7 2.5.1, LOINC, SNOMED, etc.
*****using NAACCR Pathology Laboratory Electronic Reporting, vol. V, version 4.0, April 2011 ed.
Note: a dash in lieu of an answer means company did not answer question or question is not applicable
All information is supplied by the companies listed. The tabulation does not represent an endorsement by the CAP.